You may already be aware that Local Bank Transfers are now available as an additional payment method on IQ Option. We would like to take a moment to give you more information on how to deposit and withdraw through your preferred local bank.
How to deposit
Go to the IQ Option website and click on ‘Deposit’ on the right side of your screen.
Choose the amount you would like to deposit and your preferred local bank. For your convenience, here is the full list of banks available for payment in your country:
Finally, click on ‘Go to payment’.
You will be redirected to the payment gateway of your chosen bank. Please input the necessary credentials and click ‘Login’.
Input the OTP code received on your phone and please choose a bank account for the transaction, if necessary.
After the OTP code is verified by the system, you will receive a message confirming your deposit has been successfully processed.
How to withdraw
Please choose your local bank. Then input the amount to be withdrawn as well as your banking account credentials.
Click on the ‘Withdraw Funds’ button.
Success! Your withdrawal request has been submitted.
How long do these deposits and withdrawals take/
Hello!
Thanks for asking!
Deposits are instant.
All withdraws imported before 11:00 a.m. (South African time) on Monday, Wednesday and Friday will be paid on the same day. After the cut off time, it will only be paid on the next day Payout day.
Can u advise when will my money reflect as I made withdrawal today sunday to capitec account
Hi, Lerato!
Sure, with pleasure!
All withdraws imported before 11:00 (South African time) on Monday, Wednesday and Friday will be paid on the same day. After the cut off time, it will only be paid on the next day Payout day.
So, you should receive your funds today.
Evening admin, I need to report scammers that are using your platform to scam people please provide me with hotline contact details.
Thanks in advance
MC Dladla
Hello dear Melusi!
Could you please tell us more about this case?
Please send details to support@iqoption.com for more detailed reply.
Our specialists will forward it to legal department.
Thank you!
hi
Hello! How can we help you?
I have made a mistake on my withdrawal the account is correct but the bank is wrong is there anything I can do to change it?
Hey hi! It can not be wrong as it goes to the same bank card with which the deposit was made.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Hi I deposited money but it still shows 0$
Good evening, Joshua! We are really sorry you experienced such an issue. We would like to help you. As you surely understand, your account cannot be reviewed from the page on the Blog. In order to check your deposit attempts, we need you to get in touch with us from your account directly at support@iqoption.com. We’ll be looking forward to your reply at the specified email.
Yes it will
Is it a scamm if it tell me I have to deposit on Nedbank account while I’m using Capitec
Hello, Siyabonga!
We support several payment aggregators for SA. We would like to help you in this matter. As you surely understand, your account cannot be reviewed from this page. In order to check your deposit attempts, we need you to get in touch with us at support@iqoption.com. We’ll be looking forward to your reply at the specified email.
Hi lerato did you get your funds on your capitec account? If yes how long did it take you to receive them ? Im also using capitec and i withdrew on tuesday but no money has arrived
Did you get your funds Brian?
Hi Brian, just wanted to find out if you received your funds or the problem still persist?
How to deposit using capitec to iq options
Anybody using FNB?
Hey hi! Do you have any questions related to that?
Hi Lerato, did you end up receiving your funds?
Lerato would you help me I’m struggling to deposit
Hello! We are sorry for any inconvenience. Did you contact our support team at support@iqoption.com? They will check the problem for you.
. Hello I made a withdrawal 5 days ago to my capitec account. Till today no money in my account. How long does it take?
Hey hi Mary! Can you please write to our support team at support@iqoption.com and they will be glad to check it for you.
Wishing you a good day!
I cant seem to be able to find what you talking about here… No local banks whatsoever
Hello there!
How are you doing?
Some of the deposit options are temporarily unavailable probably that is why you can not seem to find them, however, many options are still there. You can contact our support team at support@iqoption.com and they will be glad to inform you about available payment options 🙂
Hi where can I deposit when I like to trade?
Hello Sylvia! You can deposit on our deposit page on the app itself or the website. You can choose the payment method, enter the amount, the details and that is it 🙂
We wish you a good day.
My deposit has not yet reflected in my account….. I did the diposit on the 2nd of May
Hello Paballo, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
How can I withdraw my 100$ please help me via email and I really need money today please help me I beg
Hello dear Wales, thank you for your comment.
Unfortunately we do not have access to your account from here.
Please contact us via support@iqoption.com
Our specialists will carefully investigate your case and reply you as soon as possible.
Thank you for your cooperation!
We also want the service to be available to all banks listed which also operate within the southern region this is a good move from iq option.I’m from Namibia and we have nedbank and fnb
Hello Simon, for the moment you can use the following banks:
ABSA, Capitec, FNB, Investec, Nedbank, Standart
In case you have other questions, please let us know!
IQ Option Team
Am using a Standard bank student achiever account, but most of the time I can’t deposit funds what can be the problem
Hi, Luvuyo!
There could be different reasons. For example, your bank card doesn’t support international transactions/ bank blocks operations with trading platforms/ insufficient funds, etc.
Kindly contact support from your account on our platform. Our specialists will check everything carefully and will gladly help you 😉
Thank you in advance!
GOod day, I use the same card, but for you to be able to use it for this- you have to go to the bank and ask them to create an additional Cheque account in the same card that you have, they’ll give you a second card and youll be able to use that one for all payment
Hope this helps,
Regards,
P
Have deposit R150 but hasn’t reflect on my account
Hello Malume, how are you doing?
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Hello and thank you for contacting us, Malume!
We’d like to understand the issue and help you with it. Kindly share your details at support@iqoption.com. We will check and get back to you on this for sure. You are always welcome in here and you will be never left behind.
Thanks in advance!
students cards definitely do not allow int purchses and transfers
Hello Azzy! How are you doing? That is right, we do not accept student cards at all. We only accept national ID, passport or driving license. Let us know in case of more questions 🙂 Wishing you a good day!
The student achiever account does not allow for online purchases.
You would need to open a Cheque account or use a Credit Card from Standard Bank.
Hello! Even a debit card active for online / international transactions will work.
Thank you 🙂
How long is take to be in my real account when I deposit with capitac
Hello Molefe!
Capitec deposit are instant. So it will appear on your account as soon as you deposit.
Let us know if you have other questions!
Good luck 😉
Iam usining Capitec . I cant deposit money ony real account, when i contact the bank, they say their bank doesn’t support Trading Platforms likeIq option.
Which bank should i open?
Hello Lorraine!
Please contact our support team via support@iqoption.com
Our specialist will check the exact reason of why deposit failed and will advice on the further procedure.
Thank you very much!
IQ Option Team
Get fnb R5 easy account to start off (nearest fnb branch)
No local banks, from South africa
Hello Molefe!
How are you doing?
Some of the deposit options are temporarily unavailable probably that is why you can not seem to find them, however, many options are still there. You can contact our support team at support@iqoption.com and they will be glad to inform you about available payment options ?
Hey I have been trying to deposit with my bank account but it keeps on failing
can i use the standard bank debit mastercard?
Hey hi!
Yes, you can. We accept Debit and credit cards which are enabled for online / international transactions 🙂
Hi, I’m Leonard
I got this problem, fnb doesn’t allow me to continue with my transact of the deposit
Fnb is busy showing some warning pop-ups wanting me to confirm if it is me, over and over
Hi, Leonard! Thanks for reaching out to us!
We are really sorry you experienced such an issue. We would like to help you. As you surely understand, your account cannot be reviewed from this page. In order to check your deposit attempts, we need you to get in touch with us at support@iqoption.com. We’ll be looking forward to your reply at the specified email.
Have a lovely upcoming weekend!
You can withdraw using affiliate profit?
Hi!
Could you specify your question, please?
If you have any questions about the affiliate program you can write to affiliate@iqoption.com
Hi. I was using Nedbank and FNB account for a deposit. Now I wanna use capitec bank on the IQ option account. My question is: are you not going to close my account because of that?
Hi!
Of course, we don’t close accounts for using different payment systems! Don’t worry, please!
hi. im no longer getting the option to choose which bank im using. and i want to make a deposit ASAP
Hello Calvin, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Hi I would like to know if I use 3 different bank to deposit ..can i use skrill account for 1st time withdrawals .will it work?
Hi, Godfrey! No, you will be able to request your deposit from the bank card back to the same bank card (within 90 business days since its deposit date).
For example, you deposit on June, 1st = you can receive this money back to the bank card starting from June, 1st till September, 1st (90 business days).
Only starting from September, 2d, your payout option will change to an alternative one (an e-wallet option like Skrill, for example).
Should you have any questions, kindly get in touch with us at support@iqoption.com. Thank you!
I deposited via capitec bank 4 days ago and my funds are still not reflecting.
Hello! Deposits via wire transfer should be instant.
Please contact us via support@iqoption.com to get more information on this case.
My colleagues will check your account and will be able to solve the issue faster.
Thank you!
Good day
Please advise
What if I deposit 10$ for trading and make more than what I have deposited.
Will that affect my withdraws.
Good question, can we withdraw more money than we deposited using the VISA option? If not what are the other options?
Hi, Nick!
If you deposit with the card, you should withdraw the amount of your deposit back to card and profit should be withdrawn with e-wallets listed on the deposit page. If you deposit with the e-wallet, you should withdraw using the same e-wallet account.
We work with Skrill, Neteller, Webmoney.
Please, contact support to get more info https://iqoption.com/en/contacts
am in kenya………how do I trade?
Hi, Wesamba!
Thank you for choosing IQ Option!
You are welcome to trade with us!
With us, you are able to discover thousands of trading and investment opportunities: Stocks, Indices, Forex, Options, Crypto, Commodities, ETFs.
You may register on https://iqoption.com or download our desktop/ mobile app for Android or iOS and fill in all the required fields correctly. After registration, the trade room is going to be available for you.
Trading involves deciding whether the price of the underlying asset is going to increase or decrease. If your prediction is correct, you get profit.
If you are using IQ Option platform for the first time and if you don’t have much experience, you can start with our video tutorials. https://iqoption.com/en/tutorials
You can train on your practice balance, and then continue trading with real funds. Please, check this section on our blog:
https://blog.iqoption.com/en/tag/indicators/
You are welcome to contact us 24/7 via
– email to support@iqoption.com
– hotline to get an instant assistance https://iqoption.com/en/contacts
Do we have people who have received funds from iq to capitec? If yes How long did it take
Hello, Brian!
All withdraws imported before 11:00 (South African time) on Monday, Wednesday and Friday will be paid on the same day. After the cut off time, it will only be paid on the next day Payout day.
But i haven’t received mine and my withdrawal was on tuesday… it says funds sent but nothing in my bank acc
Hi!
Don’t worry! We have already sent your funds. Please contact our support from your account and you will get the details of your withdrawal.
Hi I’m from Namibia I need help with deposits with FNB it keeps on declining on IQ Option. I try to switch from demo to real money account but FNB keels declining .Any problems? Help.Or are Namibianstill not welcome to trade on IQ OPTION.
Hey again! We have replied to your previous message 🙂
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Payguru doesn’t work , every time i put in the otp the send a different one time and time again even tho the otp i enter is correct
An if it’s after 11 on those dates?
Hello Ole! How are you? Can you please specify the questions and give us more details?
I used to, that system is unfortunately down at the moment, but it’s the best ever. It take 2-3 working days.
Hello Brian! How are you doing? We are really sorry that you had to face some inconvenience.
Can you please specify what error are you facing at the moment?
Hi I’m from Namibia I need help with deposits with FNB it keeps on declining on IQ Option. I try to switch from demo to real money account but FNB keels declining .Any problems? Help
Hello Brian, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
If I deposit using bitcoins will it take time to appear in my IQ option Acc ,and when I withdraw the funds into my bitcoin address will it take much period?
Hello! 🙂
It takes up to 24 hours for the blockchain to process your BTC deposit to IQ Option. Please, note, that there is no BTC withdrawal option at the moment. You can withdraw only fiat.
Should you have further questions, let us know at support@iqoption.com. Thank you!
I want to know if iq option supports the standard bank ”Shyft” app method of payment, to do deposits and withdrawals? It is new and i think it is also a e-wallet.
Hello Wilmot!
We support standard wire transfer for deposits.
Meaning that you will need to enter your account number and personal information and than confirm this payment in your bank 🙂
Hope it’s more clear right now!
IQ Option
Hi need help with my withdrawl
Hey hi Matthew! How are you?
How can we help you?
How long does the deposit take with south Africa’s local banks?
Hello there Christiaan! How are you doing? Please note that the deposits are instant. If you are facing some issues with deposit, please contact our support team at support@iqoption.com and they will be glad to assist you there.
Hello….ive made withdrawal yesterday but till today i have’nt recieve anything how long does it take to recieve through Luno wallets.
Hello Thembelihle!
I am sorry to inform you but we do not offer Luno Wallet withdrawal method.
Please tell me, were you contacted by someone that suggested you this withdrawal method?
Waiting for reply from your side!
IQ Option Team
Hi Alina Alpeeva i also have the same problem as Thebelihle, since i request withdrawal two months ago. They told me one of the team members will contact me till now no contact.please i really need help.
Hello! Did you contact us via support@iqoption.com or via live chats?
Hellow thembelihle I need help the time you deposit which bank was you use and its take how long to appear in iq option
Hi, Mojalefa!
Bank transfer deposits are instant. You’re welcome to use:
ABSA,
Capitec,
FNB,
Investec,
Nedbank,
Standart bank in SA.
Should you have any questions, you are always welcome to reach us at support@iqoption.com. Thank you!
Have a lovely end of the day today!
Im from Mozambique. near South Africa. I have account on Standard Bank. I would like know how I can withdraw my money from Iq Option to my bank account.
Hello Nuro! How are you doing?
It depends on how you deposited the money.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
hey
am in Lesotho using fnb Lesotho,i made withdrawal and got email that profits are in my bank account but there is nothing in the bank account,after how long will I get the profits in my bank account
Hello Prado!
Unfortunately we do not have access to your account from here.
Please contact us via support@iqoption.com
Our specialists will carefully investigate your case and reply you as soon as possible.
Thank you for your cooperation!
IQ Option Team
Good day,
I have been super confused lately about how withdrawals are meant to work
I’m adverts and other searches, it indicates that one can withdraw cash to “bank account or electronic wallet”
Then in one of the articles,- it was stated that one can only withdraw the amount that is equal to the sum the deposited initially and all the profits should be withdrawn via ewallet,
So my question is: Can I withdraw any my profits (sum greater than what I have deposited) directed to my bank account?
I am in South Africa by the way
Regards,
P
Hello sir!
Yes, you can withdraw to bank account, if you are in South Africa.
Actually, you have several options: e-wallet or bank account for profit withdrawal.
So you can use the one that you prefer 🙂
Thank you!
Have you withdraw?
Hey support, how best can i withdrawn funds i have signed up for all e-wallets but all seems to a limitation Skrill/Neteller doesn’t support any withdrawal payments in my country(Botswana). I am now left with Webmoney-WMZ they’re having issues with payments to VISA and now I’ve to use exchanger which is cost me more money just to make a simple pay-out. I am trader based in Botswana, please advise on the matter.
Hello Mayson!
Please tell me, what issues exactly did you have with Visa and Webmoney?
As per our information this system supports Visa cards.
Waiting for your reply 🙂
Thank you!
Hey Alina!
All i got from support was that for reasons beyond their control they are forced to temporarily suspend the withdrawal of funds to VISA USD cards. So how can we do withdrawals if non e-wallets support VISA within Botswana.
Regards,
Hello there!
How are you doing? I am really sorry for the inconvenience, however, we can not check the details of your account here. Support will tell you a way out of this so please contact them and they will be glad to help you 🙂
Hi alin i just want to confirm can you withdraw your profits from skrill to fnb south Africa related to the profits withdrawn on your platforms because been taking notes lots of complaints regarding withdrawals from skrill to fnb so would it be possible to withdraw direct with my fnb the profits made from iq options instead of my deposit after done because like IQ options say they pay it as a refund so would the profits be paid also if i would withdraw through eft because i kinda don’t trust this wallet stuff just wanna be clear with the info.
Hello there Light! I am really sorry that you had to face this issue, can you please write to our support at support@iqoption.com and they will be glad to assist you with it 🙂
Wishing you a good day!
Hey Alina!
I managed to find an exchange that supports my country location. But this e-wallets are a pain in the a** more especially as they don’t really support direct VISA transfers to Africa countries. I’ve only seen Kanye via skrill/neteller to Mpesa but it’s limited to $50 a day.
Hello Mayson! How are you doing? Can you please tell us if you contacted the support of the ewallet to increase your limit?
Hello.. Guys Im so disappointed on IQ Option team.. I withdrew money yesterday on Thursday.. And they told me that it takes 24 hours for it to reflect but even now my withdrawal is on process.. It’s more than 24 hours.. I don’t why when we give them money it’s instant but when they suppose to pay it takes days… I need another Binary Platform not IQ Option
Hello there! How are you doing Siphesihle? I am really sorry that you are disappointed Sir, however, from our end it is process within 24 working hours however, in total it may take some time (to ewallet up to 3 working days and to bank cards up to 9 working days – because of the third party which is the payment aggregator in this case).
We thank you for your patience.
Hi! I am in South Africa and I use Nedbank . How long will the money take to reflect on my bank account if I make a withdrawal???
Hello there! How are you doing? Withdrawals to bank card may take up to 9 working days. If you do a bank transfer then it may take up to 3 working days 🙂
Hi, I hope you are well. How is it that most people go through the same issue with withdrawals and no solution is implemented to avoid this going forward. The deposit process is super fast, can’t the same be done with withdrawal in order to avoid having unhappy clients?
Hello again Bafana! How are you doing? Thank you for your concern, however, from our end the withdrawals are processed within 24 hours. That is because we need to check if everything is fine (secured) and that someone is not withdrawing incorrectly to a different account. However, in total it may take some time because of the payment aggregator. However, we are working on that and will definitely try to reduce the time.
I’m from Namibia, can I also trade with IQoption?
Hello Phillip! How are you?
Yes, we are operational in Namibia. You are welcome to trade on our platform 🙂
Wishing you a good day!
Hello ive been trying to deposit money to my iq option account with my standard bank student account and it says payment was declined …so can you please tell the real reason for that…its been couple of months and i want to trade with my real account
Hello Dear, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Student Cards dont work, open R5 Easy account with FNB
What happened to the local bank transfer option? It doesn’t show on the platform anymore. I’ve been trying to deposit for the ast 4 days. That payment method is really convenient for me, I don’t want to use e-wallet (skrill etc) please look into this issue.
I have been having this same problem.
Hello Shaun! Thank you very much for your comment!
Unfortunately this option is not available now, but we are working to get this options back.
Could you please tell us why exactly you dont want to use Skrill?
We will be happy to provide you with more details!
How long will iqoption south Africa withdrawal take to show on my bank account.
Hello Beeand,
Unfortunately wire transfer deposit method is currently off.
You can deposit using MasterCard/Visa bank cards or e-wallets available on the platform.
We are working to get it back as soon as possible.
Thank you!
Hi im from South africa, What happened to the local bank transfer option? It doesn’t show on the platform anymore i need to make a deposit. i cant use any of the other e-wallets because they are not supported by the banks
Hello sir!
Wire transfers are currently off due to technical reasons, but we are working to get it back as soon as possible.
You can currently deposit and withdraw using bank card or e-wallets available on the platform.
Thank you for your understanding!
Well this sucks, So we can’t deposit in RSA unless we have a credit card! That sucks!
Hello Fumani! Hope you are having a nice day!
We wanted to thank you for your lovely feedback.
You can also deposit through ewallets if you want 🙂
Deposit is not only limited to local banks.
i went to capitec today and they said they not aware of any limitations on my account. i tried to deposit but does not want to go through. what would my best option be to deposit in iq options to get started. and is skrill or neteller better for quick withdrawal… if anyone knows about that in south africa. TIA
Hello Lee, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
I can’t seem to find capitec on depositing options, help plz
Hello Kenzo! How are you doing?
Some of the options were temporarily removed. However, you can use the ones available. We are sorry for any inconvenience.
Wishing you a good day!
Hi there.
I need abit of clarification on the withdrawal amounts that are permitted please.
I am from South Africa and am considering binary trading on the IQ Option platform, my only concern is the withdrawal amounts ( the deposit and withdrawal process seems to be easy enough). I have read on previous posts that the withdrawal amount CANNOT exceed the inital deposit amount , so for example if I use ABSA to transfer R4000 which is roughly $250 and start my live account which after 2 weeks of luck and positive trading now has a balance of $600. I would not be able to withdraw the entire $600 but have to make 2 withdrawals …. 1 for the amount of $250 back to my ABSA bank account and the remaining $350 to an e wallet provider like Skrill who charge additional service fees. Is this correct or is the no limit on the withdrawal amount back to the bank that we used to make the deposit from in the first place?
Thanking you in advance for your help.
Thanks for the reply IQ Options…great customer service.
Hello Vineshen! You are always welcome 🙂
We wish you all the best!
hello, please advise. is IQ option banking with nedbank in south Africa? are payments to south Africans processed from that account? if yes, does this mean for convenience sake, one should bank with nedbank?
Hello Nini! You can use any bank card (if it is Visa or MasterCard). Also you can make a deposit via bank transfer.
You can see available banks here: http://www.iqoption.com/en/counting
Thank you!
Good day, how does withdrawal work? Can one only withdraw the same amount as the initial deposit? What about the other money? And how long does it take?
Hello John! I will explain you the withdrawal procedure in detail.
Your withdrawal method will depend on the deposit method. If you make a deposit from the card, you will be able to withdraw initial deposit amount back to the card, as it is processed as a refund. To be precise, you will be able to withdraw the sum of your deposits in last 90 days to your card. Everything that exceeds that amount (which is basically your profit) should be withdrawn to an e-wallet.
In case you’ve used an e-wallet to deposit, you can withdraw all the sum of funds from your balance to the same e-wallet account. In order to withdraw funds, you should make a withdrawal request.
Withdrawal requests are processed from our side within 3 working days.
If you withdraw to the bank card, it will take another 1-9 working days (weekends are not included) for the bank to process this transaction.
Hello I have capitec and when I tryed to deposit it says Login Failed. Invalid user credentials were entered. Please try again informed excecle what should I fill in Username and password (my pin for a card or ) if anyone can help plz Reply
Hello again! Please connect with your bank as well and enter the exact details as on your bank account and it should work fine. You can also contact our support team for further assistance.
The bank wire transfers show on the deposits when making a deposit but when withdrawal they don’t show and I know you have other methods but I don’t trust e’wallets too many complaints and hassles trying to open one much rather prefer bank card or bank wire withdrawals so I want to know I’ve made a bank card payment and when I went to withdraw just to check it didn’t show any of the of the south African banks but when deposiing it showed so I’m concerned about when I want to withdraw money to my bank after I’ve made the refund payment to my bank card will the bank withdrawal method show or not or is it just temporary out of service at the moment cause this a big problem for me
Hello Chrismar! How are you doing? We understand your concern, however, the available options are the ones you can withdraw through. Withdrawal methods usually depends on deposit method. Please contact our support team at support@iqoption.com and they will check the available options for you 🙂
Best of luck!
I withdrew from IQ options last week Friday on the 22nd of May 2019 before 11:00am using the wire transfer. Today on the 30th of May 2019 before 11:00am I contacted FNB (the bank I bank with) to check if there was an instruction regarding the funds. I was told that the funds have not been processed by the broker yet.
What do I do in this matter? having read the article above I’m Understanding that the amount was processed on the same day
Hello dear Kylie! Usually it takes 9 working days to receive withdrawal to bank card, if this period passed and funds are not on your card yet, please kindly contact us via support@iqoption.com
Our specialists will send you special codes that will help to find your withdrawal in bank.
Thank you!
Kylie
19 hours ago
I withdrew from IQ options last week Friday on the 22nd of May 2019 before 11:00am using the wire transfer. Today on the 30th of May 2019 before 11:00am I contacted FNB (the bank I bank with) to check if there was an instruction regarding the funds. I was told that the funds have not been processed by the broker yet.
What do I do in this matter? having read the article above I’m Understanding that the amount was processed on the same day
Hello dear Kylie! Usually it takes 9 working days to receive withdrawal to bank card, if this period passed and funds are not on your card yet, please kindly contact us via support@iqoption.com
Our specialists will send you special codes that will help to find your withdrawal in bank.
Thank you!
Good day I’m from south Africa I got an email today from iqoption saying that I have R10.000 In my binary account but before withdrawing the funds as a first time trader I have to deposit R5000 is this a scam or what
Hello dear Tisetso, thank you for your questions.
Yes, please do not trust those people, this is 100% scam.
Our managers teach how to trade, provide you with different strategies and help to resolve issues. They don’t trade on your behalf. Their data (names and phone numbers) is shown on the platform (only VIP clients can see it).
Our employees don’t work with traders through Facebook/ Instagram/ WhatsApp.
So it means that any broker
– contacting you through Facebook
– claiming to be our employee
– asking to send money
– promising big profit in a short time
is a SCAMMER.
I made a deposit but didn’t receive it on my app
Hello Brandon, how are you doing? We are so sorry that you had to face such inconvenience.
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Why when I put my OTP number it keeps of sending me more OTP number and not getting me process my account
Plz help me!!
Hello! How are you?
Sure, how can we help you?
Hello! How are you?
If you are talking about the OTP for deposits / transactions then it is from the bank, in case you are not receiving it then you need to contact the bank and they will be able to check the problem. It is not from our end.
We wish you a good day!
Hi I made withdrawal 3 days ago from iqoption but still not reflecting in my FNB account south africa. please can you help me or any advise thank you
Hello Shadlie! How are you doing? Withdrawal through bank transfer may take up to 3 business days once they are completed. Please contact our support team in case it has been more than 3 working days 🙂
Wishing you a good day!
Hi I made withdrawal 3 days ago from iq option but status on iq option show “founds sent” but still not reflecting in my FNB account south africa. please can you help me or any advise thank you
Hello Evidence! How are you?
Please note that it takes about 3 business days. If it has been more than that, then please contact our support team at support@iqoption.com and they will check it for you.
We thank you for your cooperation.
What is the minimum amoumt I can deposit and trade with?
Hello dear Lesetsa!
Minimum deposit is 10$ and minimum investment is 1$.
If you have other questions, we are very happy to help!
Hi i withdrawn funds to capitec bank and it written approval required please explain what this means
Hello dear Thandeka! This might be connected with verification issues.
For more details please kindly contact us via support@iqoption.com and our team will investigate this issue.
Thank you!
Do you guys accept a Mukuru bank account?
Hello Jay!
If you have a Visa / Mastercard, then you are allowed to use it 🙂
For further details, please contact our support team at support@iqoption.com and they will be glad to assist you with it.
How to i cancel my withdrawal? Please help
Hello Tebogo!
Please kindly contact us via support@iqoption.com so that our specialist can check the status of your withdrawal and will cancel it if possible.
Thank you in advance!
How long it takes when i withdrawal with local bank transfer cause since i withdrawal two days ago till now am still waiting for my money help guy’s
You will get your money within nine working days
Hello Andrew!
How are you?
Bank transfer withdrawal may take up to 3 business days. We do not count weekends, so please wait and you will receive the funds soon 🙂
Hi
Do i need to use a card that is registered in my name ??
Or its also available to deposit and withdraw from a card that is not on my name?
Hello sir!
It is strictly prohibited to use third party bank cards on IQ Option platform. This may cause block of your IQ Option account.
You are welcome to use your bank cards or e-wallet.
To check all the available methods for your country please kindly check our deposit page: http://www.iqoption.com/en/counting
Best of luck!
IQ Option Team
Hi
Do i need to use a card that is registered in my name ??
Or its also available to deposit and withdraw from a card that is not on my name?
Hello Pleasure Moabelo!
It is strictly prohibited to use third party bank cards on IQ Option platform. This may cause block of your IQ Option account.
You are welcome to use your bank cards or e-wallet.
To check all the available methods for your country please kindly check our deposit page: http://www.iqoption.com/en/counting
Best of luck!
IQ Option Team
I have been trying to deposit on IQ Option but when i reach a level where payguru sent me a OPT number so that i could proceed with my payment they just send one OPT number after another, after another… so now i dont know what to do, because i really want to deposit to my account
Using a bank card method to witdraw, does that mean I will only withdraw once (the capital) within 90days then after that I can only withdraw using ewallet.
??
Hello Charmaine!
You may withdraw as many times as you wish, it is just that within 90 days withdrawals to bank card are possible, after it will be possible to withdraw to e-wallet only.
Thank you!
Hello Siphesihle! The best idea in this case would be to contact your bank as it’s the bank that send you OTP, therefore please contact them as a first step.
If further question occur, please kindly contact us via support@iqoption.com
Thank you!
Hi, I have a problem now because I cannot withdraw, it seems like there is a need for verification. I do not know why now because there was no need for that during depositing via EFT.
Hi IQ option I’ve learnt much from your videos on the platform . My question is if I had to withdraw my profit , how will I wait before depositing a new balance?
Regards😊😊
I meant ” how long should I wait “
So how is withdrawal going to be do you just submit withdrawal request with no paperwork from local bank like capitec
Hey Jonathan! No, no paperwork is needed, it is all online 🙂 You go to our withdrawal page, select the method, amount and details, there you go 🙂
Hi
i need help on 06/sep/2019 i deposited money in iq app but i didnt recerve money on the app whats the problem
Thank you for contacting us, Mojalefa. We would like to chat with you regarding your experience with us. Could you please kindly contact our support team at support@iqoption.com so they can do their best to help you? Thank you!
Hi my question is how long process is take for deposit using capitec bank?
Hi, Mojalefa! Thank you for your question. Capitec Bank transfer deposits are instant 🙂 Thank you for your question! Have an awesome today!
Yah but the day i deposit i didnt receve money what is prblem
What is a pay IQ-payguru?
Hey hi! How are you?
It is an online payment method and there are different of bank options which traders can choose from 🙂
Have a good day!
How long it take for process of deposit using capitec bank?
Also have DAT problem my money hasn’t reflect since from yesterday till now
Hello,
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
We are really sorry you had poor experience with us.
Could you please share the details of your issue with our support team at support@iqoption.com? They will do their best to investigate what happened and help you have the best trading experience with IQ Option!
Thanks so much for sharing your feedback!
Hello Mojalefa!
Deposits are instant, however, it also depends on your bank, how long they may take to process the transaction.
We thank you for your time 🙂
If i want to use skrill how long it will take for process of deposit?
Hi Mojalefa!
Skrill deposits are instant. In case you need any assistance regarding depositing on your account with us, kindly contact our team at support@iqoption.com. Thank you!
Hello, Mojalefa!
Such deposits are instant 🙂
Thanks for asking! Have a great weekend!
Hi
for the past 2 days i have been trying to deposit using my Nedbank account on IQ Option platform and I get an error massage that reads – An error occurred while processing the payment
The payment was declined by the issuing bank. Please contact the bank or use an e-wallet or another card.
Hello, dear Rose!
As I see from your message, the deposit attempts are declined by your bank.
Have you contacted the bank regarding the issue? Please don’t worry, I am sure your bank will clarify it, okay?
Why don’t you call them when you have time and then get back to us with the news? To save your time, I will tell you that you also have an option to deposit with e-wallets instead! Let us know if you need further assistance with those ones! Just text us at support@iqoption.com! 🙂
How to deposit using e-wallets?
Hello, dear Mojalefa!
Thank you for your interest in e-wallets 🙂
You are welcome to choose this payment method on the deposit page https://iqoption.com/en/counting.
To check the available e-wallets for your account, kindly contact our team at support@iqoption.com. Thank you!
Have a good day!
How long it will take for inter in app iq option?
Hello Mojalefa! How are you? Can you please rephrase the question?
Do you mean enter the application?
We thank you for your cooperation.
In iq option at the top i see plus sigh so when i enter i found digital, multi, forex, stocks, ETF, commod, cypto so my question is which one is binary option?
Hello Mojalefa! In the same plus sign you should see Options, under Options you will see binary and digital.
If you are only seeing digital then please download the android.apk version of the app.
For more questions, you are welcome to contact us at support@iqoption.com 🙂
where do i send my documents for the verifying process
Hello Hancho! How are you?
You need to upload them directly in your profile. You do not have to send them anywhere 🙂
You can get in touch with our support team at support@iqoption.com and they will be glad to assist you.
Hi how do I despoist using a bank I tried fnb and nedbank but it always says failed
Can someone please help me with details to how to despoist
Hello and thank you for your question, dear Kruskhev!
As we do not have details of your account and advise you not to share those on social media, you are welcome to contact us at support@iqoption.com for further discussion. We will do our best to investigate what happened and help you have the best trading experience with IQ Option!
Will be looking forward to our next conversation!
hy I want to deposit money into my IQ option account and it doesn’t work please help me guyz
Hi, Randy!
Thanks for reaching out to us! 🙂
As we do not have details of your account on social media, we kindly ask you to contact us at support@iqoption.com for further discussion. We’ll be looking forward to our next conversation!
You will be never left behind 🙂
Hi my name is Xolani, I deposited money on my live account yesterday but it doesn’t reflect and I’m so worried, cause it seems like it went straight to pay-guru without even asking for OTP and they have ask for the proof of payment I submitted everything, I just wanna do you(as iqoption) works with pay-guru……I’m really worried cause I don’t know if you guys gonna be able to collect it from pay-guru
Hello, Xolani! Friend, we are really sorry you experienced such an issue. We would like to help you. As you surely understand, your account cannot be reviewed from this page. In order to check your deposit attempts, we need you to get in touch with us on our official website. You are welcome to contact us at support@iqoption.com for further discussion. We’ll be looking forward to your reply at the specified email.
If I withdraw from my skrill account to nedbank how long will it take to get the funds
Good day!
We can only guide you on the timeframe of operations taking place at IQ Option. To find out the information regarding Skrill, we kindly ask you to contact the support team of Skrill e-wallet.
In case you need any assistance regarding your account with us, you are always welcome to reach us at support@iqoption.com. Thank you!
Good day,
Hope you are well.
I did a deposit now of R5000 and its not reflecting on my account but it went out of my account
Kind Regards,
Ramalebo
Hello Dear, how are you doing?
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media. They can track the issue for you.
We thank you for your cooperation.
Good day,
Hope you are well.
I did a deposit now of R5000 and its not reflecting on my account but it went out of my account
Kind Regards,
Ramalebo
Hello again 🙂 how are you doing?
Can you please contact our support at support@iqoption.com as we can not check the problem here on social media.
We thank you for your cooperation.
Good day
My trying to make a deposit to my account and I’m using FNB and its not going through. I’m from South Africa.
Good day, Solomon! We are really sorry you experienced such an issue. We would like to help you. As you surely understand, your account cannot be reviewed from this page. In order to check your deposit attempts, we need you to get in touch with us from your account directly. Please, send us a message at support@iqoption.com. We’ll be looking forward to your reply at the specified email!