We get these messages quite often, usually from very emotional traders who are not willing to keep calm and analyze what has actually gone wrong.
Because being honest for us is the priority, we will tell you how to check us and yourselves in case you have got doubts about the quotes and their transparency.
So where do the quotes come from?
We receive the Ask and Bid data from DevExperts, they are our data feed vendor for most of the instruments. Then we process the numbers and depict the quotes in accordance with the formula Bid+ Ask/2 as we do not have spread.
Please note that our quotes also have 6 digits after the comma as a result of this division.
We then visualize these quotes in the chart, the best type of chart depiction to watch the asset trend is the candle- sticks one, all the technical analyses are applied to it.
To prove our traders that the deals do not close differently for each trader and that we are technically not able to make any changes to their outcome, we have implemented the feature of the historical quotes retrieving, which can be seen in the For traders/ Historical financial quotes tab.
For example, you wish to see the quotes data of the EUR/USD asset on March 17, 2016 at 10:05:15 sec. You enter the asset, date, exact time and here you go the Bid and Ask prices from DevExperts and the IQ Option quote shown on the very right side.
In fact, you can see the quotes per any asset dating back to the period of 2 years ago and older.
And what about the mobile app traders?
We have thought about them as well.
When your deal is finished and the graph is shown in the pop up window, you can also see the best three deals at the same expiration time, thus you can compare the graph for you and other traders.
On this screenshot you can see the Put deal of our trader and the deal of Alessandro (circled) both depicted on the graph to prove that it is absolutely same for all traders.
As a broker, we bear full responsibility for the transparency of the quotes and will be glad to prove this.
More info on the quotes can be found in the Annex 1 to Terms and Conditions ,item 2 Quotes.Trade here
NOTE: This article is not an investment advice. Any references to historical price movements or levels is informational and based on external analysis and we do not warranty that any such movements or levels are likely to reoccur in the future
GENERAL RISK WARNING
The financial services provided by this website carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.